WebIn the drive-thru, every detail impacts speed of service and your bottom line. Wondering what goes into building a drive-thru lane? Begin with this overview and connect with us to get started. Learn More I’m Optimizing … WebMay 29, 2024 · Speed of Service Data As more customers enter the drive-thru lane, the speed of service is impacted. Last year, customers waited an average of 255 seconds in a drive-thru lane, 20 seconds more compared to 2024. ( Forbes) McDonald’s came last in a SeeLevel HX study made last 2024, with 273.29 seconds. ( QSRMagazine.com)
Drive-thru speed of service slowed 26 seconds in 2024, study finds
WebOct 1, 2024 · Market research agency and mystery shopping company SeeLevel HX has released its 20th annual QSR Drive-Thru study, a breakdown of drive-thru performance … WebFeb 27, 2024 · Drive-thru speed of service can be a major factor in customer loyalty. Don’t risk losing customers because of operational inefficiencies: partner with DTiQ to improve … strong resilience
A Complete Guide to Speed of Service (SOS) Overview
WebSep 1, 2024 · 3. Order Accuracy Order accuracy is a major speed of service driver, so be sure servers are accurately taking the guest’s order, repeating it to the guest, and entering it into the POS accurately. One small mistake can add several minutes to the guest experience and sacrifice a revenue opportunity. 4. FHI-FHO WebCommunicators®. The Study showed that speed of service could be reduced by up to 24 seconds per vehicle when 7 or more Communicators® were used. Saving 24 seconds per drive-thru customer can significantly impact a restaurant's bottom line.By industry standards, an increase in drive-thru efficiency by 10% WebJun 22, 2024 · This latest innovation aims to “help guests move through the drive-thru quickly by dedicating one of our drive-thru lanes exclusively to mobile order pickup, creating a more streamlined experience for customers who order on the Chick-fil-A ® App on the go,” says Lassiter. strong resume objective statements for office